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Warranty

Warranty Disclaimer:

At Waka Kayaks it is extremely important to ensure our kayaks are of high quality and won’t let paddlers down.

  • Waka kayaks have a warranty for one year as of 1st January 2018.
  • The warranty covers both plastic and parts, manufacturing and material defects.
  • The manufacturer or seller undertakes to change and/or repair the kayak or any part thereof.
  • The company Waka Kayaks is not responsible for any additional warrantees granted by the seller.
  • Kayaking is a potentially dangerous sport and Waka Kayaks assumes no liability for any damage or injury incurred in connection with the use of its products.
Conditions of claim:
  • Proof of boat warranty registration must be presented.
  • A written explanation and photographs of damage must be provided.
  • The justification of the claim must be authorised by Waka Kayaks in consultation with the manufacturer.
Warranty is not valid in these cases:
  • Normal wear and tear.
  • Any damage due to improper, excessive or abusive use.
  • Scenarios where damage to a kayak might normally be expected (e.g. damage caused after a swim, when an empty kayak has filled with water and impacted or hit against rocks).
  • Rock pitons or heavy impacts on rocks.
  • Folds from impacts on large waterfalls.
  • Changes made to the shell or outfitting of the kayak (including customization or repair), except where this work has been completed by Waka Kayaks.
  • Damage to the boat from using a modified brace or from removal of the reinforcing foam.
  • Damage during transportation and shipping.
  • Damage to the kayak caused by prolonged exposure to sunlight, high heat or severe cold.

Kayaking is a potentially dangerous sport. Waka Kayaks NZ, Waka Kayaks Western Canada and Pink Mountain Imports assumes NO LIABILITY for any damage or injury incurred in connection with the use of its products.

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